EU Conformance Hub

European Accessibility Act Partial accessibility
is not a defence.

Since 28 June 2025, the European Accessibility Act (EAA) — Directive (EU) 2019/882 — has required online shops, consumer banking, transport booking, e-books and telecoms services sold in the EU to be usable by disabled customers. 2026 is its first full year of active supervision.

On 4 June 2026, Carrefour told the Caen Judicial Court (Tribunal judiciaire de Caen) it already met 71% of the French accessibility criteria. The court ordered the site and app made fully accessible within six months anyway — €500 for every day it is late, plus €10,000 in damages.

Find out what a regulator or a claimant would find on your site. Free, in minutes.

Scan my site free Does this apply to us?
Fines
€5,000 – €40,000
non-large companies
Notice period
90 days
typical time to remediate
Standard
WCAG 2.1 AA
via EN 301 549 v3.2.1

Free accessibility conformance scan

Tests your site against the European Accessibility Act. Results in minutes, no sales call. The report is emailed to you and stays in your account.

Enter the page customers start from. We follow links from there — we do not need credentials.

Where we send the report. Also how you sign in later — no password to remember.

Optional: tell us who you are (improves the report)

We lead the report with the section your role acts on — exposure first, or code first.

Consent

Free · no card · see exactly what we test

The EAA applies to services sold in the EU:

  • E-commerce
  • Consumer banking
  • E-books
  • Telecoms
  • Passenger transport
  • Media access
Does it apply to us?

The same finding, two problems

Accessibility work stalls because the person who carries the risk and the person who can fix it are looking at different documents. Our report is one document with both views.

For legal, compliance & risk

You need to know the size of the exposure, in writing.

  • Every finding mapped to its WCAG 2.1 AA success criterion and its clause in EN 301 549 v3.2.1 — the harmonised standard an authority will cite.
  • A dated, immutable record of what was tested and when. That record is what turns "we were working on it" into a defensible position.
  • Findings ranked by where they sit on the purchase path, because the Carrefour claim turned on whether a customer could actually complete an order.
  • No compliance percentage anywhere in the report. A percentage is the number that lost in Caen — we do not give you one to feel safe behind.

For digital, e-commerce & engineering

You need a backlog, not a lecture.

  • Findings grouped by rule, not by page — because 400 contrast failures are usually two design tokens, and we will not hand you a 400-line ticket list.
  • CSS selector and failing markup for every occurrence, so the fix starts in the right file.
  • An honest coverage statement: automated testing catches roughly a third of WCAG. We tell you which third, and what still needs a human.
  • Effort estimated by issue type with the assumptions shown, so you can argue with the number instead of being handed it.

2026 is the first full year of active supervision

The transition period is over. Authorities have moved from guidance to inspection, and the courts have shown that private claimants do not need to wait for a regulator.

Sweden

PTS (Post- och telestyrelsen)

Running systematic e-commerce inspections throughout 2026.

Netherlands

Market surveillance authorities

Prioritised businesses that failed to report for audit in spring 2026.

France

Courts / DGCCRF

Private enforcement now proven viable after the Carrefour ruling.

The ruling that changed the calculation

Caen Judicial Court (Tribunal judiciaire de Caen), France — 4 June 2026

Carrefour was found liable for an inaccessible online grocery service. The court ordered carrefour.fr and the mobile app made fully accessible within six months, under a €500 per-day penalty, plus €10,000 in damages.

Carrefour argued it already met 71% of the French RGAA criteria. The court rejected that outright. Partial accessibility is not a defence.

The practical consequence: a remediation programme that is 70% done is, legally, a remediation programme that is not done.

What happens when you press the button

  1. 1

    We crawl your critical paths

    A real headless browser loads your pages the way a customer would, prioritising search, product, cart, checkout and account over your cookie policy. Free scan: up to 10 pages, 2 links deep.

  2. 2

    We test against WCAG 2.1 AA

    The same open rule set used by regulators' own testers. You watch the progress bar; the scan runs in its own isolated process on our servers, never on yours.

  3. 3

    You get the report — on screen and by email

    Findings appear as soon as the scan finishes, and a PDF lands in your inbox so you can forward it to whoever needs to see it. It stays in your account.

When the free scan is not enough

Full EAA Conformance Audit

€2,500

fixed price

Automated scan plus manual WCAG 2.1 AA review of your critical paths — search, product, cart, checkout, account. Deliverable: a prioritised remediation report with your legal exposure mapped.

What the audit includes

Remediation Delivery

From €8,000

fixed price, scoped from the audit

Fixed-price delivery, scoped directly from your audit. We fix the code, you re-test, we sign off against WCAG 2.1 AA.

How scoping works

Continuous Conformance Monitoring

€300–€800

per month

Continuous scanning, regression alerts on every deploy, an always-current accessibility statement, and a dated audit trail for regulators. Compliance is a state, not an event.

What monitoring covers

The four things people say before they scan

"We're too small for this to apply."

The microenterprise exemption for services is narrow: Fewer than 10 employees AND annual turnover or balance sheet total not exceeding €2 million. Both conditions must hold. If you have eleven people, or €2.1m of turnover, the Act applies to your e-commerce, banking, transport, e-book or telecoms service in full. And the exemption is for services — it does not extend to products.

"We installed an accessibility overlay."

Overlays sit on top of the markup they are meant to fix. They do not change your source, so a tester running the harmonised standard against your pages finds the same failures. Several EU authorities have said as much explicitly. Our scan tests what is actually served — you will see the difference immediately.

"Our agency said we're 90% compliant."

Carrefour said 71% and was ordered to fix everything within six months under a daily penalty. Conformance under the EAA is not scored; a page either meets every applicable success criterion or it does not. That is why this product does not show you a percentage.

"Nobody has complained."

Complaints are no longer the trigger. Sweden's PTS is inspecting e-commerce operators systematically, and the Netherlands prioritised businesses that simply failed to file. The first contact many companies get is a notice with a 90-day clock already running.

Find out in the next five minutes.

Free scan, real browser, real WCAG 2.1 AA rules, report by email. No card, no call.

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